Requirements analysis and process consulting
I help companies to structure the business requirements for their projects, prioritize the topics and check the feasibility. The goal is to systematically optimize and automate their business processes, to increase the productivity of their IT organization.
Consulting Services
- requirement analysis
- requirements management
- requirement specification
- concept creation
- process consultation
- process documentation
- workshops
- evaluation (proof of concept)
- recommendations
ITIL Disciplines
- Service Requests / Request Fulfillment
- Service Desk
- Incident Management
- Problem Management
- Change Management
- Configuration Management